Consumer Information

In accordance with House Bill 4224 and Texas Health and Safety Code Section 181.105, PeacePath Counseling, PLLC provides the following information to assist clients and members of the public with requesting access to health care records, contacting the licensing authority, and filing a consumer complaint.

How to Request your Health Care Records

To request your records:

Submit a written request by email.
Include your full name, date of birth, and the specific records you are requesting.
Requests may be subject to identity verification and applicable fees as permitted by law.
Records will be provided within the timeframe required by Texas law.

If you have questions about requesting records, please contact LaShell Haynes directly by the contact information listed on the website.

If records are requested on behalf of another individual, documentation verifying legal authority is requested. Examples include guardianship documentation or medical power of attorney.

Identity verification my be requested to protect client privacy and confidentiality in accordance with applicable state and federal laws.

How to file a Consumer Complaint?

If you believe your rights have been violated or you wish to file a consumer complaint, you may contact the Office of the Texas Attorney General's Consumer Protection Division.

You can file a complaint online at: https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint

This process is independent of the practice and allows consumers to raise concerns related to services provided in Texas.

These disclosures are provided in accordance with Texas House Bill 4224 and Texas Health & Safety Code 181.105.

How to Contact the Texas Behavioral Health Executive Council?

If you would like to contact the Texas Behavioral Health Executive Council (BHEC), which oversees behavioral health licensing boards in Texas, you may do so using the information below:

Texas Behavioral Health Executive Council

Website: https://bhec.texas.gov/

Contact Page: https://bhec.texas.gov/contact-us/

The Council can provide information about licensure, regulations, and the complaint process.

Privacy Policies

Effective Date: 1/15/2026

At PeacePath Counseling (“we,” “us,” or “our”), your privacy is important to us. This policy explains how we collect, use, and protect information on our website www.peacepathcounseling.com.

Information We Collect
We may collect personal information you provide when filling out forms, scheduling a consultation, or signing up for our newsletter, including your name, email, and phone number. We may also collect non-identifiable data through website analytics to improve your experience.

How We Use Your Information
We use your information to respond to inquiries, schedule appointments, and send newsletters or updates if you opt-in.

Sharing Your Information

We do not sell your personal information. We may share information with trusted third-party service providers, such as website hosting or email platforms, solely to help deliver our services. Any third parties we work with follow strict security practices, including HIPAA-compliant safeguards when applicable, to protect your information.

HIPAA Considerations
Contacting us through this website is not a secure method for sharing protected health information. Any sensitive information should be communicated during a secure consultation or sent through the client portal once you are established as a client.

Cookies and Tracking
Our website may use cookies and analytics to understand website traffic and improve your experience.

Your Rights
You may request that we delete your personal information or unsubscribe from communications by contacting us directly at lashell@peacepathcounseling.com or 936-228-9063.

Security
We take reasonable steps to protect your information, but no method of transmission over the internet is completely secure.

Policy Updates
We may update this policy from time to time. The updated date will appear at the top of this page.

Contact Us
For questions about this policy, please contact:
PeacePath Counseling
lashell@peacepathcounseling.com
936-228-9063

Accessibility Statement

At PeacePath Counseling, we are committed to ensuring that our website is accessible to all clients, including individuals with disabilities. We strive to provide a digital experience that is inclusive, easy to navigate, and user-friendly.

We aim to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. Our website includes features such as keyboard navigation, descriptive image text, and readable fonts to enhance accessibility.

If you experience any difficulty accessing content or have suggestions for improving accessibility, please contact us at lashell@peacepathcounseling.com or call (936) 228-9063. We welcome your feedback and will respond promptly.

While we make every effort to ensure accessibility, some content may not yet be fully accessible. We are continually improving our website to better serve all clients.

Terms and Conditions

Effective Date: January 15, 2026

Welcome to PeacePath Counseling’s website. By accessing or using this site, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use this website.

1. Website Use

This website is for personal, non-commercial use only. You may not copy, distribute, or modify content without permission. You agree not to use this website for unlawful purposes.

2. Disclaimer

Content on this site is for informational purposes only and is not a substitute for professional mental health advice, diagnosis, or treatment. If you are experiencing a mental health crisis, contact 911 or the Suicide & Crisis Lifeline at 988.

3. Privacy and Confidentiality

Using this website does not create a therapist-client relationship. Information submitted via forms or email may not be fully secure. Please see our [Privacy Policy] for more details.

4. Intellectual Property

All content on this website is owned by PeacePath Counseling and protected by copyright. Unauthorized use is prohibited.

5. External Links

This website may link to third-party sites. We are not responsible for their content or practices.

6. Changes to Terms

We may update these Terms at any time. Continued use of the site constitutes acceptance of the revised Terms.

7. Governing Law

These Terms are governed by the laws of Texas. Any disputes shall be resolved in Texas courts.

8. Limits of Liability

PeacePath Counseling makes reasonable efforts to ensure that the information on this website is accurate and up-to-date. However, we do not guarantee the completeness, accuracy, or reliability of any content.

By using this website, you agree that PeacePath Counseling, its employees, or affiliates will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your access to or use of this website, including but not limited to loss of data, loss of profits, or any harm resulting from reliance on the information provided.

Nothing in this limitation affects your statutory rights under applicable law.

Contact

Questions regarding these Terms can be sent to lashell@peacepathcounseling.com.