Consumer Information

In accordance with House Bill 4224 and Texas Health and Safety Code Section 181.105, PeacePath Counseling, PLLC provides the following information to assist clients and members of the public with requesting access to health care records, contacting the licensing authority and filing a consumer complaint.

How to Request your Health Care Records

To request your records:

Submit a written request by email.
Include your full name, date of birth, and the specific records you are requesting.
Requests may be subject to identity verification and applicable fees as permitted by law.
Records will be provided within the timeframe required by Texas law.

If you have questions about requesting records, please contact LaShell Haynes directly by the contact information listed on the website.

If records are requested on behalf of another individual, documentation verifying legal authority is requested. Examples include guardianship documentation or medical power of attorney.

Identity verification my be requested to protect client privacy and confidentiality in accordance with applicable state and federal laws.

How to file a Consumer Complaint?

If you believe your rights have been violated or you wish to file a consumer complaint, you may contact the Office of the Texas Attorney General's Consumer Protection Division.

You can file a complaint online at: https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint

This process is independent of the practice and allows consumers to raise concerns related to services provided in Texas.

These disclosures are provided in accordance with Texas House Bill 4224 and Texas Health & Safety Code 181.105.

How to Contact the Texas Behavioral Health Executive Council?

If you would like to contact the Texas Behavioral Health Executive Council (BHEC), which oversees behavioral health licensing boards in Texas, you may do so using the information below:

Texas Behavioral Health Executive Council

Website: https://bhec.texas.gov/

Contact Page: https://bhec.texas.gov/contact-us/

The Council can provide information about licensure, regulations, and the complaint process.